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Thank you for your request! This is to let you know that we have received your request, and will be in touch with you very shortly to answer any questions you may have.

Please send a bunch of extra photos of your pet in different situations. The better your pictures, the more your pet will stand out. Video clips of your pet are also a huge drawing card, so be sure to submit several 30 to 45 second video clips showing your pet’s personality and special traits.

These materials should then be uploaded to our rehoming team by clicking the following link:

If you are needing to rehome more than one pet, we will ask that you complete this form a second time. (In some browsers, if you hit the back button on your keyboard, the form will retain the information you just submitted, and you only need to modify the fields that are different for your secondary pet).

Please allow 2 business days for our rehoming coordinator to contact you to set up a phone call or text session.  Of course, please feel free to contact us in the meantime, if you have any questions about our process.

(Please mention that you have already sent in an information request.)

Here is how to contact us:

Chat with Jen, Pet Rehoming Intake Counselor at


Debbie Moore
[email protected]
Pet Rehoming Services Coordinator
Text me on 1 (403) 589-6618 and please be sure to include your name, location and the name of your pet – thanks!

We look forward to being of help. If you are struggling with your emotions and need to speak with us sooner, please reach out and we will do our best to accommodate you. We’re here for you!

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